J.D. Power Bases Dependability Study On Bluetooth & Voice Commands


"Now in its 26th year, J.D. Power's latest Vehicle Dependability Study found that the top two problems reported by consumers in the study were the lack of Bluetooth connectivity and the misinterpretation of commands by the car's voice recognition system." —- Business Insider » 3/18/15 8:45am 3/18/15 8:45am

Why Government Car Auctions Are Not For The Light Of Money

You know that supposed great government vehicle you can get for only $100? The type you see promoted via spam and late night TV? Well, I managed to get one. » 3/17/15 8:50am 3/17/15 8:50am

Long-Term Quality :   Buick -  The Great American

The world is full of beautiful things. Flowers, trees, Philly cheesesteak sandwiches, and in the case of our long-term study, 10,594 Buicks. » 3/06/15 10:52am 3/06/15 10:52am

The Deeper Dive: How Wholesale Markets Dictate Which Brands Go Extinct

There are billions of people who know about Wall Street. However, the second largest free market in our country is an unknown to most folks. It's a place I get to visit every single week. » 3/02/15 11:30am 3/02/15 11:30am

The Deeper Dive: Curbstoning, America's Billion Dollar Junk Car Bazaar

Cars that are worth more dead than alive. Titles that are as hot as downtown Atlanta's Peachtree Street in August. And zero chance of ever getting your money back. » 3/01/15 1:03pm 3/01/15 1:03pm

Honda Introduces "A Pulse And A Paycheck" Program For Leftover Insights

Honda has recently announced that their brand new, "A Pulse And A Paycheck" financing program will offer the most liberal terms in the marketplace for all remaining 2011, 2012, 2013 and 2014 Honda Inisghts. » 2/25/15 4:15pm 2/25/15 4:15pm

Why Most Used Cars Should Be Sold As-Is

Last Friday I sold a 15 year old Pontiac Grand Am for all of $2000. Yesterday I got a call back from the new owner. » 2/22/15 11:55am 2/22/15 11:55am

Long-Term Quality - Mazda: The Devilish God

It takes a meaning to catch a meaning. Case in point. When I mention the brand Mazda to an auto enthusiast, their eyes tend to light up and their mouth starts to proclaim the virtues of the Miata, the 3 or the Mazdaspeed models. » 2/20/15 11:20am 2/20/15 11:20am

How Amazon Will Slowly Murder The Auto Parts Stores

For the last five years my auto dealership has purchased well over $100,000 worth of auto parts. Almost all of it came directly from auto parts stores. » 2/09/15 1:25pm 2/09/15 1:25pm

Long-Term Quality - BMW: The Ultimate Payment Machine

"What a ripoff!" — I said to my soon to be former boss. He had taken his then near-new 1996 BMW 325i convertible to the dealership for maintenance. The cost back in 1997? Over $500, which was more than what I recently paid for an 11 year old Camry I got from an impound lot. » 2/06/15 5:45pm 2/06/15 5:45pm

Long-Term Quality: Acura's Pulp Fiction

Legend. NSX. Integra. It's hard to come up with another trio of cars that offered more appeal to a near-new nameplate. Acura was on a roll back in 1990 thanks to Soichiro Honda's stewardship and J.D. Power's assessments of their initial quality. But then... » 2/03/15 10:30am 2/03/15 10:30am

Long-Term Quality: The Audi Syndrome

We all have biases. Sometimes it comes from experience. Other times, it's a psychological trapping whose foundation can range from hard data to soft rumors. In the case of Audi, it's both. » 2/02/15 10:00am 2/02/15 10:00am